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Ali Qureshi

Chief Operating Officer, NuAxis Innovations
Federal IT Executive & Wharton MBA

COOMBA -- Wharton 25+ Years ExperienceFormer U.S. House SESHarvard Kennedy School
About

From Capitol Hill to Federal IT Innovation

Ali Qureshi is the Chief Operating Officer of NuAxis Innovations, a Tysons, Virginia-based federal IT company with a mission to put people first. With more than 25 years of experience spanning government service, management consulting, and technology leadership, he brings a rare combination of institutional knowledge and private-sector agility to the challenge of modernizing federal agency operations.

Before joining NuAxis, Ali served eight years in the Office of the Chief Administrative Officer for the U.S. House of Representatives, rising to Senior Deputy Chief Administrative Officer. In that role he led 700 employees and 1,100 contractors while exercising oversight of a $1.4 billion operating budget — one of the largest technology and operations portfolios in the legislative branch of the federal government.

His subsequent career in industry included senior roles at Accenture and Booz Allen Hamilton, Vice President of Consulting Services at Xcelerate Solutions, Chief Operating Officer of MedRed LLC, and Managing Director at Surdak & Company, where he guided clients on strategic applications of social media, predictive analytics, cognitive computing, and blockchain. At NuAxis, Ali is responsible for executing the company’s operational strategy, driving employee experience, and supporting organic business development across the firm’s growing portfolio of federal contracts.

Leadership Philosophy

“Flexible, empathetic, and above all else, customer-focused. The best federal IT is delivered by teams who understand the human on the other side of the service.”

Expertise

Areas of Practice

Customer Experience (CX) & Human-Centered Design

Overseeing NuAxis's DevSecCXOps methodology, which integrates the end customer throughout the technology development lifecycle to produce digital services that citizens and federal staff actually want to use.

Federal IT Operations & Service Delivery

Deep experience managing large-scale IT service delivery for federal agencies, from helpdesk and contact center operations to enterprise infrastructure and cloud migration.

Strategic Planning & Change Management

Proven track record of building agile, data-driven organizations capable of navigating complex government environments and executing large-scale technology transitions.

Emerging Technology Strategy

Hands-on advisory experience with AI automation, predictive analytics, cognitive computing, and blockchain applied to government and commercial use cases at Surdak & Company.

Business Development & Organizational Growth

Responsible for NuAxis's organic growth through delivery excellence and strategic partnerships, contributing to a portfolio that includes multi-hundred-million-dollar federal contracts.

Impact

Federal Agencies Served

NuAxis serves a broad portfolio of federal agencies, delivering IT services, CX modernization, and contact center solutions.

Department of the Interior (DOI)

IT infrastructure support and service management

Department of Labor (DOL)

Contact center and VIP service management; 95% of tickets resolved within one hour

Small Business Administration (SBA)

$200M Enterprise Agile Delivery Services BPA; CX and HCD improvements

U.S. Fish & Wildlife Service (FWS)

IT systems development, maintenance, and citizen experience improvements

Bureau of Safety & Environmental Enforcement (BSEE)

CX, UI/UX design, and HCD to improve citizen-facing services

Internal Revenue Service (IRS)

IT service portfolio support

U.S. House of Representatives

Ali served as Senior Deputy CAO, leading 700 employees and a $1.4B technology budget

National Park Service (NPS)

NuAxis's founding federal IT contract, launched in 2002

Technical Capabilities

Core Competency Areas

DevSecCXOps
IT Service Management
Agile Development
Cloud Migration
Contact Center Ops
Enterprise Infrastructure
AI & Automation
Human-Centered Design
Cybersecurity
Health IT
Predictive Analytics
ISO 20000-1:2018
Career History

Professional Journey

Chief Operating Officer

NuAxis Innovations, Tysons, VA • 2018 -- Present

Responsible for service delivery execution, employee experience, and organic business development across a growing portfolio of federal IT contracts. Instrumental in NuAxis's expansion into CX and human-centered design as a federal IT differentiator.

Managing Director

Surdak & Company • 2016 -- 2017

Provided hands-on strategic advisory services on emerging technologies including social media strategy, predictive analytics, cognitive computing, and blockchain for commercial and government clients.

Vice President, Consulting Services

Xcelerate Solutions • Prior

Responsible for the organization, development, and management of all delivery personnel, building a high-performance consulting practice serving federal clients.

Chief Operating Officer

MedRed LLC • Prior

Led operations for a health IT company, applying federal technology experience to the healthcare sector.

Senior Roles

Accenture & Booz Allen Hamilton • Prior

Built foundational expertise in large-scale federal IT program delivery and management consulting at two of the industry's leading firms.

Senior Deputy Chief Administrative Officer

U.S. House of Representatives • 8 Years

Rose through multiple technology leadership positions to serve as Senior Deputy CAO, overseeing 700 employees, 1,100 contractors, and the $1.4 billion operating budget of the Office of the Chief Administrative Officer -- one of the most complex IT and operations portfolios in the federal government.

By the Numbers

25+
Years Experience
$1.4B
Budget Overseen
1,800
Staff Led (House)
8+
Federal Agencies
Education

Academic Background

Executive Master of Science in Engineering (MSE)

The Wharton School & SEAS, University of Pennsylvania

Senior Managers in Government Program

Harvard University Kennedy School of Government

B.S. Environmental Engineering

Wilkes University

1996

Leadership

Boards & Affiliations

Wilkes University

Board of Trustees

Wharton Club of DC

Board of Directors

Wharton DC Innovation Summit

Program Chairman

Evolve Impact

Board Member

Vehicles

Contract Vehicles

GSA MAS

SIN 54151S IT Professional Services & SIN 561422 Automated Contact Center Solutions

OASIS+

Technical & Engineering and Management & Advisory domains

SeaPort NxG

Navy SYSCOM professional support services

HHS Enterprise IT (End-to-End)

Network, security, data center, contact center, and systems management

NuAxis Innovations

NuAxis Innovations

Federal IT and CX modernization from the team that helped pioneer human-centered design in government. Learn more at nuaxis.com.

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